Privacy Policy

Last Updated: May 6, 2026

Welcome to Merit & Miles (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.meritandmiles.com (the “Website”), submit inquiries, engage our services, or otherwise interact with us.

By using this Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Voluntarily Provide

When you fill out forms, schedule consultations, subscribe to our newsletter, request services, or contact us directly, we may collect:

  • Name

  • Email address

  • Phone number

  • Company name

  • Travel preferences

  • Event details

  • Billing information

  • Any additional information you choose to provide

Automatically Collected Information

When you visit our Website, certain information may be collected automatically through cookies and analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Website

  • Referral source

  • General geographic location

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Provide travel advisory and destination event services

  • Communicate regarding proposals, bookings, itineraries, and project updates

  • Process payments and invoices

  • Improve our Website, services, and client experience

  • Send newsletters, marketing communications, or updates if you opt in

  • Maintain business records and operational processes

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Website may use cookies, pixels, and similar technologies to improve user experience, analyze Website traffic, and support marketing efforts.

You may adjust your browser settings to refuse cookies; however, some portions of the Website may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and deliver services, including:

  • Travel and hospitality partners

  • Hotels, venues, and suppliers

  • Payment processors

  • Scheduling and CRM platforms

  • Email marketing providers

  • Website analytics providers

  • Professional advisors or legal authorities when required

Information is shared only as reasonably necessary to fulfill services or operate our business.

5. Third-Party Links and Services

Our Website may contain links to third-party websites, booking platforms, social media platforms, or partner websites. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage users to review the privacy policies of any external websites they visit.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related California privacy laws.

These rights may include:

  • The right to know what personal information is collected

  • The right to request deletion of personal information

  • The right to request correction of inaccurate information

  • The right to opt out of certain data-sharing activities

  • The right not to be discriminated against for exercising privacy rights

Merit & Miles does not sell personal information.

California residents may submit privacy-related requests by contacting us using the information below.

9. Email Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

11. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. International Users

If you access the Website from outside the United States, you understand that your information may be transferred to and processed in the United States.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Merit & Miles
Manhattan Beach, California
Website: www.meritandmiles.com
Email: chelsea@meritandmiles.com